Every minute your guests spend in a queue is money that never reaches the till. Insted lets them order and pay from their phones via QR code, so your vendors sell more and your event runs smoother.
The Problem
At every event it's the same story. Guests give up on long lines, your vendors can't sell fast enough, and the takings walk out the gate.
When the wait is too long, they walk. Every guest who gives up is a sale your vendors never make, and it doesn't come back.
Your best staff are stuck taking orders and handling cash instead of serving. The line moves at the speed of the till, not the kitchen.
No sales data. No way to see which vendors are slammed and which are quiet until the event is over and the chance to fix it has passed.
Guests scan a QR code, browse, and pay on their phone. Orders hit the vendor's dashboard the moment payment clears, so the team just fulfils and the line keeps moving.
How It Works
No app, no account. Every order lands on your vendor's screen, paid.
Scan with your phone camera. The menu loads instantly.
Pick your items. The total updates as you go.
Check out in seconds. No card details stored.
Your order lands on the staff screen, paid.
We text your pin when it's ready. Collect and go.
Live Demo
This is exactly what a guest sees on their phone. Add items, check out, and watch the vendor dashboard update in real time.
Features
Built specifically for high-volume events. Every feature earns its place.
A Kanban-style tablet dashboard shows every order in real time — New, Preparing, Ready. Staff move orders between columns with a tap. No refreshing, no missed orders.
Customers access the full ordering experience from their mobile browser. Just scan and go — no App Store, no signup, no friction.
Every order gets a unique collection pin. Customers quote it to collect. Simple, clear, and fast.
When an order is marked ready, the customer gets an automatic SMS with their pin and pickup point. One less thing for staff to shout about.
Set how many of each item can sell. Once the cap is hit, it goes out of stock on its own. No oversells.
Every event generates a full export — items, service fees, totals. Everything you need to understand your event's performance.
Run multiple venues and events simultaneously. Each is fully isolated with its own menu, staff PINs, and order history.
PIN-protected staff access. No card data ever stored on Insted servers. PCI DSS compliant with trusted payment partners.
Mark items as out of stock and they disappear from the customer menu instantly. No awkward conversations about what's not available.
Who It's For
If your event has queues, Insted turns them into sales.
Thousands of guests, multiple vendors. Keep every bar and food stall selling at peak instead of capped by the line.
Halftime is your biggest sales window and your worst queue. Insted clears it so vendors capture the rush instead of losing it.
One QR code surfaces every vendor at the market. Guests order across stalls and collect, and each vendor gets their own orders and takings.
Let guests order from the floor and collect when it's ready. More rounds per hour, no shouting over the music.
Pricing
We tailor pricing to the size and frequency of your events. Get in touch to discuss what works for you.
Whether you're running a single festival or managing multiple venues year-round, we have a structure that fits. No hidden setup fees.
FAQ
No. Insted is a Progressive Web App — customers access it entirely through their mobile browser by scanning a QR code. Nothing to install, no account required.
Insted integrates with a secure, trusted third-party payment gateway supporting card payments and EFT. All transactions are PCI DSS compliant — no card data is stored on our servers.
Staff sign in to the dashboard on any tablet with their own email and password. Orders appear in real time the moment payment is confirmed.
Yes. Each station gets its own QR code and unique URL. Orders go to the correct station's dashboard automatically. You can have as many stations as you need.
Failed payments never generate orders. The order only appears on the staff dashboard once payment is fully confirmed. Your team never prepares an unpaid order.
Absolutely. Whether you're running 50 orders or 50,000, the platform works the same way. We'll help you figure out the right setup for your event size.
Get In Touch
Tell us about your event and we'll come back to you with everything you need to get Insted live for your vendors, usually within one business day.
Fill in a few details and we'll reach out to walk you through the platform.